Return Policy
Thank you for shopping with us! We want to ensure your experience is as smooth and enjoyable as possible. Please take a moment to review our return policy below:
Conditions for Returns:
- Damaged items must be reported within 72 hours of receiving your order. Items are not eligible for a return after this time period.
- Items must be unused and in their original packaging.
- We reserve the right to refuse returns if the above conditions are not met.
Damaged Orders:Â In the unfortunate event that an item arrives damaged, we are here to assist you.
- Please contact us via email at hi@tiffanievanscreates.com within 72 hours of receiving your order. Items are not eligible for returns after this time period.
- Kindly include clear photos of the damaged item(s) along with your email. This will help us assess the situation swiftly and provide the necessary assistance.
- Include clear photos of the damaged item(s) in your email.
- We will review your case and provide further instructions on the return process if applicable.
Refunds:
- Upon receiving your email with the required information, we will assess the damage and determine the appropriate solution.
- Depending on the circumstances, we may offer a refund for the damaged item(s) or send a replacement at no additional cost to you.
Order Cancellations:Â We do not accept order cancellations once they have been placed. This includes billing address, shipping address, and item changes.Â
Contact Us: If you have any questions or concerns regarding our return policy, please don't hesitate to contact us at hi@tiffanievanscreates.com. We're here to assist you and ensure your satisfaction.
Thank you for your understanding and cooperation.
Tiffani Evans Creates